Complaints Procedure

If you are unhappy with our service, please contact us with the details of your complaint.

Ashley Cooper
LRG Insurance & Mortgage Brokers
24 Church Street
Rickmansworth
Herts
WD3 1DD

Telephone: 01923 725123

Email: info@lrgfinancial.co.uk

We do hope that we do not give you a reason to complain, but if we do we need to make you aware that The Financial Ombudsman Service (FOS) is an agency for arbitrating on unresolved complaints between regulated firms and their clients.  Full details of the FOS can be found on its website at www.financial-ombudsman.org.uk

The Financial Services Compensation Scheme (FSCS) – https://www.fscs.org.uk/

We are covered by the Financial Services Compensation Scheme (FSCS). Insurance advising and arranging is covered for 90% of the claim, without an upper limit. For compulsory insurances (eg., motor insurance and employers’ liability insurance), insurance advising and arranging is covered for 100% of the claim, without an upper limit. Further information about compensation scheme arrangements is available from the FSCS.

24 Church Street, Rickmansworth, Hertfordshire WD3 1DD
Mortgages: 01923 725123
Insurance: 01923 725111

info@lrgfinancial.co.uk

LRG Financial Solutions Ltd is registered in England & Wales No. 0744633. LRG Financial Solutions Ltd is authorised and regulated by the Financial Conduct Authority No. 491176. The guidance and/or advice contained in this website is subject to UK regulatory regime and is therefore restricted to customers in the UK.